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Virtual Help Desk Enquiry

WHAT WE CANNOT DO -

PLEASE NOTE:  We are not able to offer extensive research, nor undertake research in local or national archives, neither can we undertake verification of family trees. 

See the links below to the websites of the National Library of Wales, the Association of Genealogists and Researchers and the Register of Qualified Genealogists where information about professional researchers can be obtained.   Some local Archives also offer a paid research service - contact them for further information and current research rates.  

National Library of Wales - List of Independent Researchers

Association of Genealogists and Researchers in Archives

Register of Qualified Genealogists

WHAT WE CAN DO -

We can undertake LOOKUPs for our Members in our Indexes.  

Our website contains our Master Indexes: Baptisms, Marriages, Burials and Memorial Inscriptions. These are available to members by logging in and should be checked first of all.   Check the covering dates for the parish before requesting a Look up.   

Due to data protection regulations our indexes and transcriptions do not include personal information later than 100 years ago for baptisms, 75 years for marriages and 50 years for burials.  


If you have a brickwall you would like help with we can help in the following ways (Members and Non-Members): 

Our Resource Centre at Aberkenfig has now reopened for Bookings.   Contact arc2@glamfhs.org.uk.

We also offer Help Desks at Bridgend Libraries on a Saturday morning each month:   See poster on front page of Website for details.  

Cardiff & Vale Branch will also be providing a Help Session at Glamorgan Archives once a month from Autumn 2022.     Glamorgan Archives charge £5 per booking.  

- see our Events Section for details about the next sessions and how to book a slot.

Members and non-members can also submit family history enquiries using the following form.   

Our volunteers will offer guidance to help you over a brickwall and suggest resources for you to use.  

We are not able to undertake extensive research - see NLW list above for independent researchers. 

When contacting us for help with a brickwall please give us details of names, dates eg birth, marriage or death and sources you have checked to enable us to find your ancestor in the records to enable us to search further.   

Our volunteers have a wealth of local knowledge of places and events and we will endeavour to match your query to the appropriate volunteer.

There is no charge for these service but donations are always welcome  - see link on Contact us Page where donations can be made.   Donations 

Glamorgan Family History Society - Look Up/Research Enquiry (Please give your Membership Number)